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Senior Technical Support Engineer

JOB SPECIFICATIONS

The successful candidate for the role of Senior Technical Support Engineer will be required:
To provide technical input and documentation for development of projects
To coordinate with client/vendor in ensuring smooth-flow throughout projects
To provide technical solutions in support of sales opportunities
To provide Network Repair Management support

SKILL-SETS AND WORK EXPERIENCE

The skill sets and work experience for a Senior Technical Support Engineer are as follows:
Minimum 2-3 years Network Support and IT infrastructure experience a must
Minimum Diploma holder in IT Support and Service Experience
Analytical in solving and troubleshooting customer’s IT network and infrastructure
Good knowledge of Servers such as Windows 2016/19 Servers, MS Exchange Server 2016, SharePoint Server
Provide technical advice and fault resolution/troubleshooting during fault escalation
Must be familiar with common PC and application software
Experience in IT Project & good in handling IT Infrastructure Project
Sound knowledge of VMware and Hyper V virtualization concepts, Virtualization solutions and design highly scalable Common Provisioning Framework
Skills to architect, design, build, administer, and maintain Linux Servers in a cloud environment (will be an added advantage)

 


Sales & Marketing Executive

JOB SPECIFICATIONS

The successful candidate for the role of Sales & Marketing Executive will be required:
To assist in Sales & Marketing activities
To carry customer account relationship activities with the purpose of opening new accounts, maintaining and upkeeping of new accounts

SKILL-SETS AND WORK EXPERIENCE

The skill sets and work experience for a Sales & Marketing Executive are as follows:
2-3 years of proven sales & marketing experience, in IT industry required
Experience with enterprise software solutions and large, complex organization
Diploma holder or Degree in any discipline
Strong desire to make outbound calls to identify sales opportunities
Effectively presents the key features and benefits of Techfount’s product(s) to customer
Focus on generating qualified leads, profiling database and event campaigns
Ability to assimilate and pitch new campaigns on a monthly basis
Manage the delivery of work and professional services to customers
Provide timely, accurate, competitive pricing on all completed prospect applications submitted for pricing and approval, while striving to maintain maximum profit
Initiate and coordinate development of action plans to penetrate new markets
Assist in the development and implementation of marketing plans as needed

 


Web Developer

JOB SPECIFICATIONS

The successful candidate for the role of Web Developer will be required:
To perform maintenance of existing modules / development of new modules
To perform post-rollout maintenance work such solving of problem reports or development of change requests
Proposed or to develop and test applications based on given designs
To perform testing for applications to write test scripts for modules developed Tests
To perform other ad-hoc activities as Authority.
To explore new technologies and assess them.

SKILL-SETS AND WORK EXPERIENCE

The skill sets and work experience for a Web Developer are as follows:
Minimum 3 years of experience in DOT NET programming such as VB.NET, C#.NET
Experience in developing Content Management System using DOT NET
Experience in writing SQL, Experience with database management systems such as MS SQL, MYSQL
Basic web design knowledge, HTML/XHTML, CSS, JavaScript, jQuery and Bootstrap
Experience with server-side frameworks such as PHP, ASP.NET
Knowledge of web services or API. Experience in managing APIs resources which work across devices
Experience in working with Joomla and Wordpress will be preferred.
Experience in developing customized application like sales system, purchase system and other CRM systems.
Experience in using IIS web server and Web/Mobile Application (Andriod and Apple) implementation will be advantage
Sound knowledge on Photoshop and other editing software will be advantage